Privacy policy.

1. Introduction

MDM Cleaning is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website. Please read this policy carefully.

2. Information We Collect

  • Personal Information: We may collect personal information such as your name, address, phone number, email address, and payment details when you book our services or contact us.

  • Service Details: Information related to the services you request, including specific cleaning needs, property details, and appointment preferences.

  • Website Usage: Information about your visit to our website, including IP address, browser type, pages visited, and the duration of your visit.

3. How We Use Your Information

  • Service Provision: To provide, maintain, and improve our cleaning services, including scheduling appointments and processing payments.

  • Communication: To contact you regarding your appointments, respond to inquiries, send service-related updates, and provide customer support.

  • Personalization: To tailor our services to better meet your needs and preferences.

  • Marketing: To send promotional materials and special offers. You can opt-out of receiving these communications at any time.

  • Website Improvement: To analyze website usage and improve our website’s functionality and user experience.

4. How We Share Your Information

  • Third-Party Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processing and email delivery. These vendors are obligated to protect your information and use it only for the services they provide.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders or government regulations).

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of the transaction.

5. Data Security

We implement a variety of security measures to protect your personal information. This includes using encryption, secure servers, and access controls. While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

  • Access: You have the right to request a copy of the personal information we hold about you.

  • Correction: You have the right to request that we correct any inaccuracies in your personal information.

  • Deletion: You have the right to request the deletion of your personal information, subject to certain legal exceptions.

  • Objection: You have the right to object to the processing of your personal information for marketing purposes.

  • Restriction: You have the right to request that we restrict the processing of your personal information under certain conditions.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your user experience, analyze site usage, and assist in our marketing efforts. You can set your browser to refuse cookies or alert you when cookies are being sent.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any linked sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Phone: 0410 405 242

  • Email: infor@mdmcleaning.com.au

By using our services or visiting our website, you agree to the terms of this Privacy Policy.